When scheduling evaluations, you will schedule a series of 3 appointments (see below for descriptions of each appt):

1. Intake Appointment
2. Testing Appointment
3. Feedback Appointment

After scheduling, you will receive two important emails to complete before your intake session:

1. Therapy Portal Invitation
You will receive an email invitation to create your patient portal. Within the portal, you can:

• View the dates and times of all scheduled appointments.
• Complete required patient contact forms prior to your intake appointment.
• Access billing information or make secure online payments.
• Review and download your final evaluation report once completed.

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2. IntakeQ Questionnaire Link
You’ll receive a separate email with a link to complete your Patient History Packet. This packet gathers essential background information—including medical, mental health, academic, and occupational history—and allows you to upload relevant documents such as prior evaluations, school records, accommodation plans, or medical reports.

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Please note:
✅ All forms must be completed within one week of scheduling your appointments.
✅ Paperwork will be sent to you today and must be submitted within 7 days to confirm your appointment series.

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If you encounter any difficulties accessing the forms or obtaining records, our team is happy to assist.

Due to the high volume of patients scheduling evaluations, timely completion of all paperwork helps us confirm appointments, prevent last-minute cancellations, and ensure adequate preparation time for your clinician.

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The intake appointment is a one-hour virtual session where we take time to get to know you and understand what brought you to us. We’ll talk about current concerns, relevant background information, and what you hope to learn from the evaluation. Discussion typically includes topics such as medical and mental health history, developmental background, and academic or occupational functioning.

• For children - this appointment is usually completed with parents or guardians only so we can gather a full picture of the child’s history and needs before testing begins.

After your intake, your clinician will create a personalized testing plan based on your referral question, history, and individual needs. You’ll also receive a set of questionnaires to complete before your testing appointment. These forms are an important part of the evaluation and help us understand everyday behaviors, emotions, and areas of strength or difficulty.

An additional informant (someone who knows you well) may also be asked to fill out a brief set of questionnaires.

• For children, this is typically a parent or teacher.
• For adults, it may be a parent, spouse, significant other, or close friend.

Please bring all completed questionnaires with you to your testing appointment. These perspectives help provide a more complete and accurate picture of functioning across different settings.

Testing appointments begin at 9:00 a.m. Starting early helps you feel alert and focused and allows plenty of time to complete as much of the evaluation as possible.

Most testing sessions last around 4 to 5 hours, although occasionally a second day of testing is needed. The exact amount of time varies for each person depending on the type of evaluation, areas being assessed, and individual pace.

Testing is interactive and engaging. You will spend time working one-on-one with your clinician on a variety of activities such as computer-based exercises, puzzles, problem-solving tasks, and memory or attention challenges.

Getting a good night of rest before your testing appointment will help you or your child stay focused and comfortable throughout the session.

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Child Evaluations

For child evaluations, parents or guardians do not stay in the testing room during the appointment. Having a parent present can unintentionally influence how a child responds, similar to how performance might change if a parent were sitting in a classroom. Think of the testing session as a day of school where your child works with trusted professionals who specialize in helping children feel comfortable and supported.

Parents are welcome to wait in our lobby, which has comfortable seating and free Wi-Fi, visit the deli on the first floor, or run errands nearby. We will call you when your child is about 15 to 20 minutes away from finishing, and this timing can be adjusted if needed.

Children are able to take breaks as needed throughout testing, which may include time with our therapy pups, a snack, or a short stretch break. We want each child to feel relaxed, supported, and ready to do their best.

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What to bring:

• Any completed questionnaires you received after your intake appointment
• Snacks, water, and/or lunch for breaks during testing
• Glasses if you normally wear them for reading or distance
• Any hearing aids or assistive devices you use regularly
• Any requested records not already uploaded through the portal

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The feedback appointment is a one-hour virtual meeting where your clinician will review the results of your evaluation, explain what the findings mean, and discuss next steps. This session provides the opportunity to ask questions, talk through recommendations, and make sure you fully understand the results.

During the appointment, your clinician will go over key areas such as:

• Strengths and areas that may benefit from support or intervention
• Diagnostic impressions, if applicable
• Personalized recommendations for home, school, or work
• Referrals or resources that may be helpful moving forward

For child evaluations, parents or guardians attend the feedback appointment, children are not typically present,. For adult evaluations, you are welcome to invite a spouse, family member, or support person to join if you’d like.

The feedback session is designed to feel collaborative and encouraging. Our goal is for you to leave with a clear understanding of the results and practical guidance you can use right away.

A written report summarizing the evaluation findings and recommendations will be uploaded to your patient portal after the feedback session. Reports are not immediately available at the time of feedback because your clinician takes time to incorporate any additional information shared during the appointment and ensure your report is complete and personalized.

Each report is detailed and unique to the individual. It is not just a list of scores but a full interpretation of results across multiple areas such as attention, memory, reasoning, emotional functioning, and behavior. The report explains how these pieces connect and influence one another to provide a clear, meaningful understanding of overall functioning.

Reports vary in time and length to complete due to the individualization and special attention every report is given. If the report is needed on a certain date, please notify the office staff.

Landstrom Center wants to ensure successful treatment after the evaluation. We typically schedule your follow-up appointment about 12 weeks after you have received your report. During this appointment, your doctor will review progress and current treatments. If needed, recommendations may be adjusted, removed, added, or updated.

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